Hello everyone,
We wanted to make sure that you’re fully aware of how LinkMatch is compliant with the GDPR law.
Here are some of the actions we’ve taken to ensure we’re compliant:
Security
We have always been taking the data security very seriously. So far the only sensitive data we have been storing is the API access credentials for LinkMatch for HubSpot extension (because of the peculiarities of HubSpot authentication API). It is encrypted and is always transmitted only via a Secure HTTP(https) connection. We do not store any sensitive data (API credentials, passwords etc …) for any other CRM systems.
Retention of the logs and usage statistics
To improve and debug the issues with the service, we keep a variety of system logs. We now destroy the logs after 3 months from the collection date. We never use the system logs for anything else than monitoring or debugging.
Usage statistics information will be removed within a month after the user unsubscribes from the service.
Data portability
The GDPR gives the right to any user to download any data that they provide to a service. You can request all the data related to your account at team@linkmatch.com, your request will be processed within 72 hours max.
Third-party processors
We make sure to use only GDPR-compliant third-party services.
Currently, LinkMatch uses Stripe and 2Checkout to process the payments which are GDPR compliant.
Right to be forgotten
You can always reach out to us at team@linkmatch.com requesting an erasure of all of your data. After the necessary authentication procedures all the data, related to your account will be removed. Even if you will not request the erasure, it will be done after a month of unsubscribing from the service.
Data Processing Addendum
LinkMatch could be considered as a data processor, while it is a bit vague in our case because the processing is only done on your side.
To ensure we comply in any case, you, as a data controller, need a data processing contract signed with your processors. As we are free to choose a form in which the contract is signed, our Terms Of Service together with our Privacy Policy will serve as such. If you are using the service, you are agreeing to the above contracts.
Please feel free to ask any questions, we have absolutely nothing to hide and are committed to being transparent in our data-related policies. You can reach out to us at team@linkmatch.com.
