Question 1

Does LinkMatch work with LinkedIn Sales Navigator, or just regular LinkedIn?

Accepted Answer

LinkMatch works with both regular LinkedIn and Sales Navigator. However, Sales Navigator users will benefit from the enhanced search and filtering capabilities when combined with LinkMatch's visual indicators showing which prospects are already in your Close CRM.

Question 2

How much time can I expect to save using LinkMatch?

Accepted Answer

Most sales professionals report saving 30-120 minutes per day during active prospecting, depending on volume. For teams making 100+ prospecting activities daily, this can translate to 50+ hours saved per month per sales representative.

Question 3

Will LinkMatch create duplicate contacts in my Close CRM?

Accepted Answer

No, LinkMatch checks your Close database before creating new contacts, preventing duplicates. The visual indicators (green checkmarks/red crosses) show which LinkedIn profiles are already in your database, eliminating the risk of creating duplicate records.

Question 4

Do I need technical expertise to set up the integration?

Accepted Answer

Not at all. Setting up LinkMatch typically takes less than 5 minutes and requires no coding or technical knowledge. Simply install the Chrome extension, connect to your Close account, and you're ready to start streamlining your workflow.

Question 5

Can my entire sales team use LinkMatch?

Accepted Answer

Yes, LinkMatch is designed for both individual sales professionals and teams. Each team member can connect their own LinkedIn account to your shared Close CRM, maintaining individual relationships while contributing to the team's collective database.

Use Cases